What should the incident commander do when one or more families are displaced during a fire?

The correct course of action for the incident commander when families are displaced during a fire is to request the Fire Alarm Office (FAO) to notify the Red Cross for victim assistance. This response is crucial because the Red Cross plays a pivotal role in providing immediate support and resources to those affected by emergencies such as fires. They can assist with shelter, food, clothing, and emotional support, which are essential services for displaced families.

Additionally, reaching out to the Red Cross ensures that specialized resources are deployed efficiently and effectively to assist those impacted. This proactive measure can significantly alleviate the stress and confusion that families experience during such traumatic events. By engaging organizations equipped to handle these situations, the incident commander demonstrates an understanding of the importance of community support in crisis management.