What should firefighters do when encountering an unknown substance at an incident?

When firefighters encounter an unknown substance at an incident, it is crucial to follow hazmat protocols and notify the appropriate teams. This approach ensures the safety of both the firefighters and the public. Hazmat protocols are designed to assess and manage potentially dangerous materials properly, minimizing the risk of exposure or contamination.

By adhering to these protocols, firefighters can identify the substance, determine the appropriate response, and utilize specialized equipment and training to handle hazardous materials safely. This method aligns with established safety guidelines and helps to coordinate a response that mitigates potential risks, protecting not just the responders but also nearby communities.

In contrast, other approaches may lead to dangerous situations. Ignoring a potentially hazardous material can put individuals at risk if it turns out to be harmful. Containing the substance using regular firefighting methods might be ineffective or exacerbate the situation if the material requires specific treatments. Assuming the substance is common could lead to severe consequences if it is, in fact, a hazardous chemical. Therefore, following hazmat protocols is the only responsible response when dealing with unknown substances.